Safe Gaming Commitment

acb65 Responsible Gaming —
Your protection is our priority

acb65 believes gaming should be a form of entertainment — not a source of stress. Our tools and guidelines help you play in a controlled and enjoyable way.

For ages 21+ only

Why is responsible gaming important?

Online gaming has become a popular form of entertainment. However, like any entertainment, it needs to be enjoyed within proper limits. At acb65, we place the highest importance on responsible gaming. Our goal is for every player to play with enjoyment and to stay in control.

When gaming goes beyond the boundaries of entertainment and becomes a problem, it can have a negative impact on personal, family and financial life. We want every player on our platform to play with awareness and a healthy mindset. To that end, acb65 provides a range of protective tools and resources.

Remember — gaming is never a substitute source of income. It is for entertainment only. There is no guarantee of winning in any game, so only play with money that, if lost, will not affect your daily life.

Our Protection Tools

acb65 offers these features to support your control

Deposit Limit

You can set a limit on how much money you want to deposit per day, per week or per month. Once you reach that limit the system will automatically stop you from depositing further — keeping your budget protected.

Session Time Limit

Set in advance how long you will play in a single session. When the time is up, a notification will appear to make you aware. This is a simple way to build healthy gaming habits.

Time-Out Break

If you feel you need a short break, use the option to temporarily suspend your account for 24 hours up to 30 days. During this time you will not be able to log in or make deposits — a complete rest.

Self-Exclusion

If you need a long-term break, choose self-exclusion. Your account can be deactivated for 6 months or permanently. This is the strongest protective measure and, once activated, it cannot be lifted before the set period ends.

Live Support Assistance

If you have any concerns about gaming or need help using the responsible gaming tools, speak with our 24/7 live chat support. Our team is always by your side.

Age Verification — 21+

The minimum age to create an account and play on acb65 is 21. Age verification is mandatory at registration. Keeping minors protected from gaming is our responsibility.

21+ Minimum age requirement
24/7 Support service
৳500 Minimum deposit amount
30+ Instant withdrawals

Signs of problematic gaming

Warning signs

If you can relate to any of the situations below, consider seeking help:

  • Spending more money on gaming than your budget allows
  • Playing repeatedly to try to recover lost money
  • Being unable to stop gaming or finding it hard to take a break
  • Hiding the amount you game from family or friends
  • Falling into debt or financial difficulty because of gaming
  • Feeling restless or irritable when not gaming

Healthy gaming habits

  • Set a budget before each session and stick to it
  • Take regular breaks — at least 10 minutes of rest every hour
  • Never game under the influence of alcohol or other substances
  • Do not play beyond your budget trying to recover lost money
  • Do not think of gaming as a source of income — it is entertainment
  • Spend time with family and friends and pursue other hobbies

Check yourself

The questions below will help you become aware of your gaming habits

In the past month, have you spent more time or money on gaming than you planned?
Do you feel restless or anxious when you stop gaming?
Have you tried playing again to recover money you lost?
Has gaming caused you to neglect family, work or studies?
Have you borrowed money or used your savings because of gaming?
Do you keep your gaming a secret from family or friends?
If you answered "yes" to two or more of the questions above, please contact our 24/7 live chat or email [email protected].

How to use the protection tools

01

Log in to your account

Access your account on acb65 and go to the "Account Settings" or "Responsible Gaming" menu.

02

Choose the tool you need

Deposit limit, session time, time-out or self-exclusion — select whichever protection tool suits your needs.

03

Set your limit

Enter the amount or time of your choice and confirm. The changes will take effect immediately.

04

Contact support

For any issue or if you need assistance, contact our 24/7 live chat or [email protected].

Protecting minors

acb65 firmly believes that online gaming is for adults only (aged 21 or above). To keep minors away from gaming, we have made age verification mandatory at registration.

If you suspect that a minor may have access to your device or account, notify our support team immediately. Also use parental control software on your device and keep your login details secure.

Advice for parents

  • Keep your password and payment details secure
  • Enable parental controls on children's devices
  • Have an open conversation with your children about gaming apps

Remember

  • Creating an account under the age of 21 is prohibited
  • Providing false information during age verification is unlawful
  • If you have suspicions, let us know — we will verify

Contact us if you need help

If you or someone you know is struggling with a gaming problem, do not hesitate to contact us. Our support team will assist you in full confidentiality.

24/7 Live Chat

Talk to us in live chat any time, any day. Tell us about the issue and we will provide the right tools and support.

Email support

For any responsible gaming request or self-exclusion, email [email protected].

Enjoy safe and fun gaming
at acb65

Set deposit limits, time-out or self-exclusion — your control, your decision.
Our platform is always by your side.

Explore our games

Play responsibly and enjoy the entertainment

Common questions and answers

Yes, on acb65 you can set daily, weekly and monthly deposit limits. Once a limit is set, reducing it takes effect immediately. However, increasing a limit has a waiting period of a few days — this helps prevent impulsive decisions in the heat of the moment.

Yes, your account balance stays completely safe during self-exclusion. You can withdraw your winnings before the exclusion begins. It is not possible to reactivate your account before the exclusion period ends.

A time-out is a short-term break (from 24 hours up to 30 days) — it is for a temporary rest. Self-exclusion is long-term (6 months or more) — it provides stronger protection for more serious issues. In both cases, the measure cannot be reversed before the set period ends.

Start by speaking with them compassionately, without judgment. Encourage them to seek help. Contact us at [email protected] — we also assist with account-related concerns raised by family members. Remember, acknowledging the problem is the first step toward solving it.

No. The minimum age to create an account and play on acb65 is 21. Age verification is mandatory at registration. If anyone registers with false information, their account will be closed and deposits will not be refunded.

Our FAQ page has detailed answers to common questions. If you prefer to speak directly, contact our 24/7 live chat or email [email protected]. Our responsible gaming team is always ready to help.